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Frequently Asked Questions

Can I try Growlytics before I buy?

You sure can — Your first 15 days come fully loaded with all our Startups Plan has to offer. Once your trial is over you’ll have the option to keep rolling with a monthly subscription or go Free ahead with free subscription.

What is session and session limit?

A session means visitors spending time on your site. This visit ends either after 30 minutes of inactivity or if the user leaves the site for more than 30 minutes but if the user leaves the site and returns within 30 minutes, this is counted as a part of the original visit. 

What does API and API Execution means?

Application programming interface (API) is a set of subroutine definitions, protocols, and tools for building application software. In general terms, it is a set of clearly defined methods of communication between various software components.

What if I exceed my plan limits?

You will receive a notification from our team with instructions on upgrading to a higher tier plan. Any sessions above the limit will not be recorded.

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