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Automations & Chatbots

for Real-time Support

Quickly deploy chatbots and automations on WhatsApp, Instagram, and more channels to ease agent workload, empower customers for rapid issue resolution, and provide efficient self-service

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TRUSTED BY

Automations & Chatbots

for Real-time Support

Quickly deploy chatbots and automations on WhatsApp, Instagram, and more channels to ease agent workload, empower customers for rapid issue resolution, and provide efficient self-service.

Get Started
Schedule Demo

TRUSTED BY

Maximize Sales Through Effective Conversations

Interactive Service Bot

Customize greetings, offer a self-service menu, and enhance customer engagement with personalized interactions.

Collect First-Party Data

Streamline the collection of first-party customer data, automatically saving details such as name, email, order ID, and more.

Automate Product FAQs

Ensure a smooth shopping journey by addressing common questions without live agent interaction.

Purchasing Guide

Enable customers to browse, place orders, complete payments, and manage refunds via their chosen communication channel.

Proactive Announcements

Forward reminders regarding abandoned carts, shipping specifics, and product notifications.

Upsell & Cross-sell

Improve conversions by offering advanced upselling and cross-selling options that enhance the overall shopping experience.

Maximize Sales Through Effective Conversations

Interactive Service Bot

Customize greetings, offer a self-service menu, and enhance customer engagement with personalized interactions.

Collect First-Party Data

Streamline the collection of first-party customer data, automatically saving details such as name, email, order ID, and more.

Automate Product FAQs

Ensure a smooth shopping journey by addressing common questions without live agent interaction.

Purchasing Guide

Enable customers to browse, place orders, complete payments, and manage refunds via their chosen communication channel.

Proactive Announcements

Forward reminders regarding abandoned carts, shipping specifics, and product notifications.

Upsell & Cross-Sell

Improve conversions by offering advanced upselling and cross-selling options that enhance the overall shopping experience.

Build Your Own Bot

Create chatbot conversations effortlessly

Easily create personalized chatbot conversations with our bot-builder interface, automated workflows, and dynamic chat suggestions—no coding required. Streamline interactions and boost engagement.

  • Easy build custom chatbot conversations
  • Boost efficiency and increase engagement
  • Enhance customer experience
Build Your Own Bot

Create chatbot conversations effortlessly

Easily create personalized chatbot conversations with our bot-builder interface, automated workflows, and dynamic chat suggestions—no coding required. Streamline interactions and boost engagement.

Canned Responses

Automate FAQs with bots

Deliver quick, personalized support at scale by responding to customer queries within seconds. Minimize wait times, enhance support with answer bots, and ensure optimal responses across multiple channels.

  • Swift responses minimizing wait time
  • Fewer tickets created by agents
  • Instantly address common pre-sales queries
  • Multi-channel accessibility
Canned Responses

Automate FAQs with bots

Deliver quick, personalized support at scale by responding to customer queries within seconds. Minimize wait times, enhance support with answer bots, and ensure optimal responses across multiple channels.

Customer Loyalty

Help customers shop in real-time

Drive continuous engagement with personalized support for product recommendations, order tracking, returns, and feedback. Ensure prompt assistance, and expedite query resolution. 

  • Give product recommendations for on-the-spot purchases
  • Address customer needs throughout their journey
  • Fast-track query resolution
  • Personalized guidance for a meaningful customer experience
Customer Loyalty

Help customers shop in real-time

Drive continuous engagement with personalized support for product recommendations, order tracking, returns, and feedback. Ensure prompt assistance, and expedite query resolution. 

Trusted by Growing Businesses

Single platform for all our Shopify needs

Earlier, it was very tedious and expensive to use different Shopify apps for different marketing needs. With Growlytics, we were able to unify all our marketing efforts into a single platform and get better at managing KPIs.
Chaitsi Ahuja
Brown Living

Amazing for automations & integrations

Growlytics' automation suite is at the next level compared to traditional automation platforms. It is focused more on e-commerce and integrates very well with the industry's essential platforms like judge.me, smile.io etc. Loved the way the omni-channel offering is provided in the same platform.
Aman Sharma
And Me

Simple and intituve platform

Overall, Growlytics is easy to use, even as a beginner. The support team help center is also beneficial, and you can see most of the common how-tos with good videos there, so no need to ask the support team.
Devam Srivastava
Petsutra

Great upgrade from Mailchimp

Growlytics' Shopify integration is just awesome. Earlier we had tons of limitations like using our local SMS vendors and all. With Growlytics, we own our marketing stack.
Vaishnavi Nagrajan
The Nestery

Awesome segmentation & personalization

Being in the medical business, we wanted to connect customers with our doctors for personalized guidelines for each medicine they buy, all automated. Growlytics has the best customer data platform to identify different groups of customers based on their past behaviours, with the integrated omni-channel automation suite we needed.
Elvis Quadros
Gynoveda

Very robust and open for integrations

Growlytics' out of box integrations with Shopify, review, cashback and loyalty platforms is simply amazing. In addition to that, we can integrate our own offline systems and use different vendors for email, SMS and WhatsApp. Very simple, efficient, open and robust platform.
Rohan Chowdhury
Chemist at Play

Trusted by Growing Businesses

Single platform for all our Shopify needs

Earlier, it was very tedious and expensive to use different Shopify apps for different marketing needs. With Growlytics, we were able to unify all our marketing efforts into a single platform and get better at managing KPIs.
Chaitsi Ahuja
Brown Living

Amazing for automations & integrations

Growlytics' automation suite is at the next level compared to traditional automation platforms. It is focused more on e-commerce and integrates very well with industry's essential platforms like judge.me, smile.io etc. Loved the way omni-channel offering is provided in the same platform.
Aman Sharma
And Me

Simple and intituve platform

Overall, Growlytics is easy to use, even as a beginner. The support team help center is also beneficial, and you can see most of the common how-tos with good videos there, so no need to ask the support team.
Devam Srivastava
Petsutra

Great upgrade from Mailchimp

Growlytics' Shopify integration is just awesome. Earlier we had tons of limitations like using our local SMS vendors and all. With Growlytics, we own our marketing stack.
Vaishnavi Nagrajan
The Nestery

Awesome segmentation & personalization

Being in the medical business, we wanted to connect customers with our doctors for personalized guidelines for each medicine they buy, all automated. Growlytics has the best customer data platform to identify different group of customers based on their past behaviours, with the integrated omni-channel automation suite we needed.
Elvis Quadros
Gynoveda

Very robust and open for integrations

Growlytics' out of box integrations with Shopify, review, cashback and loyalty platforms is simply amazing. In addition to that, we can integrate our own offline systems and use different vendors for email, SMS and WhatsApp. Very simple, efficient, open and robust platform.
Rohan Chowdhury
Chemist at Play
All-In-One Platform

Enterprise Capabilities

Equipped with enterprise marketing features, Growlytics provides the right tools, technology, and guidance to grow faster.

  • Unified Agent View

Consolidate all customer interactions from email, chat, phone, social media, and more into a single dashboard, eliminating context switching and streamlining workflow.

  • Automated Responses

Set up auto-responses for order tracking, sizing, and refunds. Handle new tickets and after-hours messages with ease.

  • Advanced Ticketing System

Manage tickets effectively with advanced features like queueing, escalations, and more, ensuring timely resolution.

  • Quick Replies

Boost productivity with quick replies. Create templates for common inquiries like “Where’s my order?” and resolve them instantly.

  • FAQs and Help Centre

Write support articles and make them instantly accessible to every visitor via the self-service widget with just one click.

  • Chatbots

Use chatbots for 24/7 support, handling inquiries, scheduling, & gathering info before routing complex issues to human agents.

  • Personalized Interactions

Utilize customer data and past interactions to deliver personalized support, tailoring communication and recommendations based on individual needs.

  • Automated Ticket Actions

Auto-assign tickets & apply tags like “refund request”. Streamline processes, boost team focus, and route tickets promptly.

All-in-one platform with

Enterprise Capabilities

Equipped with enterprise marketing features, Growlytics provides the right tools, technology, and guidance to grow faster.

  • Unified Agent View

Consolidate all customer interactions from email, chat, phone, social media, and more into a single dashboard, eliminating context switching and streamlining workflow.

  • Quick Replies

Boost productivity with quick replies. Create templates for common inquiries like “Where’s my order?” and resolve them instantly.

  • Personalized Interactions

Utilize customer data and past interactions to deliver personalized support, tailoring communication and recommendations based on individual needs.

  • Automated Responses

Set up auto-responses for order tracking, sizing, and refunds. Handle new tickets and after-hours messages with ease.

  • FAQs and Help Centre

Write support articles and make them instantly accessible to every visitor via the self-service widget with just one click.

  • Automated Ticket Actions

Auto-assign tickets & apply tags like “refund request”. Streamline processes, boost team focus, and route tickets promptly.

  • Advanced Ticketing System

Manage tickets effectively with advanced features like queueing, escalations, and more, ensuring timely resolution.

  • Chatbots

Integrate third party platforms like chat, support, shipping, etc. and run automations on top of it. 

From the Blog

All you need to know about marketing automation, customer engagement 

and the Growlytics platform is right here. Read on to learn from the experts.

omni-CHANNEL ENGAGEMENt

Targeted email marketing for ecommerce

Today, there are so many brands doing ads online, and it is hard to differentiate and stand out from competitors. Customers today expect a personalized buying experience. Targeted email marketing is one of…

Read More

Marketing Automation

Optimize your browse abandonment followups

While abandoned cart follow-ups are important, just imagine if a customer clicks your ad on Facebook and comes to the website, browses a few products, and leaves without making any purchase. In this scenario…

Read More

Omni-CHANNEL ENGAGEMENT

SMS Marketing Mistakes to Avoid

SMS marketing is becoming extremely important for businesses to reach their customers than other channels such as email or WhatsApp. With proper SMS marketing practices, businesses can achieve increased sales…

Read More

From the Blog

All you need to know about marketing 

automation, customer engagement, &

the Growlytics platform is right here. 

Read on to learn from the experts.

omni-CHANNEL ENGAGEMENt

Targeted email marketing for ecommerce

Today, there are so many brands doing ads online, and it is hard to differentiate and stand out from competitors. Customers today expect a personalized buying experience. Targeted email marketing is one of…

Read More

Marketing Automation

Optimize your browse abandonment followups

While abandoned cart follow-ups are important, just imagine if a customer clicks your ad on Facebook and comes to the website, browses a few products, and leaves without making any purchase. In this scenario…

Read More

omni-CHANNEL ENGAGEMENT

SMS Marketing Mistakes to Avoid

SMS marketing is becoming extremely important for businesses to reach their customers than other channels such as email or WhatsApp. With proper SMS marketing practices, businesses can achieve increased sales…

Read More

Not sure of the right marketing platform?

Consult our e-commerce experts now. We would love to explore ways to increase your sales.

Schedule Demo
Register Now

Not sure of the right
marketing platform?

Consult our e-commerce experts now.
We would love to explore ways to increase your sales.

Schedule Demo
Register Now

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