Automations & Chatbots
for Real-time Support
Quickly deploy chatbots and automations on WhatsApp, Instagram, and more channels to ease agent workload, empower customers for rapid issue resolution, and provide efficient self-service
TRUSTED BY
Automations & Chatbots
for Real-time Support
Quickly deploy chatbots and automations on WhatsApp, Instagram, and more channels to ease agent workload, empower customers for rapid issue resolution, and provide efficient self-service.
TRUSTED BY
Interactive Service Bot
Customize greetings, offer a self-service menu, and enhance customer engagement with personalized interactions.
Collect First-Party Data
Streamline the collection of first-party customer data, automatically saving details such as name, email, order ID, and more.
Automate Product FAQs
Ensure a smooth shopping journey by addressing common questions without live agent interaction.
Purchasing Guide
Enable customers to browse, place orders, complete payments, and manage refunds via their chosen communication channel.
Proactive Announcements
Forward reminders regarding abandoned carts, shipping specifics, and product notifications.
Upsell & Cross-sell
Improve conversions by offering advanced upselling and cross-selling options that enhance the overall shopping experience.
Interactive Service Bot
Customize greetings, offer a self-service menu, and enhance customer engagement with personalized interactions.
Collect First-Party Data
Streamline the collection of first-party customer data, automatically saving details such as name, email, order ID, and more.
Automate Product FAQs
Ensure a smooth shopping journey by addressing common questions without live agent interaction.
Purchasing Guide
Enable customers to browse, place orders, complete payments, and manage refunds via their chosen communication channel.
Proactive Announcements
Forward reminders regarding abandoned carts, shipping specifics, and product notifications.
Upsell & Cross-Sell
Improve conversions by offering advanced upselling and cross-selling options that enhance the overall shopping experience.
Create chatbot conversations effortlessly
Easily create personalized chatbot conversations with our bot-builder interface, automated workflows, and dynamic chat suggestions—no coding required. Streamline interactions and boost engagement.
- Easy build custom chatbot conversations
- Boost efficiency and increase engagement
- Enhance customer experience
Create chatbot conversations effortlessly
Easily create personalized chatbot conversations with our bot-builder interface, automated workflows, and dynamic chat suggestions—no coding required. Streamline interactions and boost engagement.
Automate FAQs with bots
Deliver quick, personalized support at scale by responding to customer queries within seconds. Minimize wait times, enhance support with answer bots, and ensure optimal responses across multiple channels.
- Swift responses minimizing wait time
- Fewer tickets created by agents
- Instantly address common pre-sales queries
- Multi-channel accessibility
Automate FAQs with bots
Deliver quick, personalized support at scale by responding to customer queries within seconds. Minimize wait times, enhance support with answer bots, and ensure optimal responses across multiple channels.
Help customers shop in real-time
Drive continuous engagement with personalized support for product recommendations, order tracking, returns, and feedback. Ensure prompt assistance, and expedite query resolution.
- Give product recommendations for on-the-spot purchases
- Address customer needs throughout their journey
- Fast-track query resolution
- Personalized guidance for a meaningful customer experience
Help customers shop in real-time
Drive continuous engagement with personalized support for product recommendations, order tracking, returns, and feedback. Ensure prompt assistance, and expedite query resolution.
Trusted by Growing Businesses
Single platform for all our Shopify needs
Amazing for automations & integrations
Simple and intituve platform
Great upgrade from Mailchimp
Awesome segmentation & personalization
Very robust and open for integrations
Trusted by Growing Businesses
Single platform for all our Shopify needs
Amazing for automations & integrations
Simple and intituve platform
Great upgrade from Mailchimp
Awesome segmentation & personalization
Very robust and open for integrations
Enterprise Capabilities
Equipped with enterprise marketing features, Growlytics provides the right tools, technology, and guidance to grow faster.
-
Unified Agent View
Consolidate all customer interactions from email, chat, phone, social media, and more into a single dashboard, eliminating context switching and streamlining workflow.
-
Automated Responses
Set up auto-responses for order tracking, sizing, and refunds. Handle new tickets and after-hours messages with ease.
-
Advanced Ticketing System
Manage tickets effectively with advanced features like queueing, escalations, and more, ensuring timely resolution.
-
Quick Replies
Boost productivity with quick replies. Create templates for common inquiries like “Where’s my order?” and resolve them instantly.
-
FAQs and Help Centre
Write support articles and make them instantly accessible to every visitor via the self-service widget with just one click.
-
Chatbots
Use chatbots for 24/7 support, handling inquiries, scheduling, & gathering info before routing complex issues to human agents.
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Personalized Interactions
Utilize customer data and past interactions to deliver personalized support, tailoring communication and recommendations based on individual needs.
-
Automated Ticket Actions
Auto-assign tickets & apply tags like “refund request”. Streamline processes, boost team focus, and route tickets promptly.
All-in-one platform with
Enterprise Capabilities
Equipped with enterprise marketing features, Growlytics provides the right tools, technology, and guidance to grow faster.
-
Unified Agent View
Consolidate all customer interactions from email, chat, phone, social media, and more into a single dashboard, eliminating context switching and streamlining workflow.
-
Quick Replies
Boost productivity with quick replies. Create templates for common inquiries like “Where’s my order?” and resolve them instantly.
-
Personalized Interactions
Utilize customer data and past interactions to deliver personalized support, tailoring communication and recommendations based on individual needs.
-
Automated Responses
Set up auto-responses for order tracking, sizing, and refunds. Handle new tickets and after-hours messages with ease.
-
FAQs and Help Centre
Write support articles and make them instantly accessible to every visitor via the self-service widget with just one click.
-
Automated Ticket Actions
Auto-assign tickets & apply tags like “refund request”. Streamline processes, boost team focus, and route tickets promptly.
-
Advanced Ticketing System
Manage tickets effectively with advanced features like queueing, escalations, and more, ensuring timely resolution.
-
Chatbots
Integrate third party platforms like chat, support, shipping, etc. and run automations on top of it.
From the Blog
All you need to know about marketing automation, customer engagement
and the Growlytics platform is right here. Read on to learn from the experts.
omni-CHANNEL ENGAGEMENt
Targeted email marketing for ecommerce
Today, there are so many brands doing ads online, and it is hard to differentiate and stand out from competitors. Customers today expect a personalized buying experience. Targeted email marketing is one of…
Marketing Automation
Optimize your browse abandonment followups
While abandoned cart follow-ups are important, just imagine if a customer clicks your ad on Facebook and comes to the website, browses a few products, and leaves without making any purchase. In this scenario…
Omni-CHANNEL ENGAGEMENT
SMS Marketing Mistakes to Avoid
SMS marketing is becoming extremely important for businesses to reach their customers than other channels such as email or WhatsApp. With proper SMS marketing practices, businesses can achieve increased sales…
From the Blog
All you need to know about marketing
automation, customer engagement, &
the Growlytics platform is right here.
Read on to learn from the experts.
omni-CHANNEL ENGAGEMENt
Targeted email marketing for ecommerce
Today, there are so many brands doing ads online, and it is hard to differentiate and stand out from competitors. Customers today expect a personalized buying experience. Targeted email marketing is one of…
Marketing Automation
Optimize your browse abandonment followups
While abandoned cart follow-ups are important, just imagine if a customer clicks your ad on Facebook and comes to the website, browses a few products, and leaves without making any purchase. In this scenario…
omni-CHANNEL ENGAGEMENT
SMS Marketing Mistakes to Avoid
SMS marketing is becoming extremely important for businesses to reach their customers than other channels such as email or WhatsApp. With proper SMS marketing practices, businesses can achieve increased sales…