All-in-one
Customer Helpdesk Suite
A unified platform for efficient, automated customer support across channels, empowering your team to personalize interactions and deliver exceptional service.
TRUSTED BY


All-in-one
Customer Helpdesk Suite
A unified platform for efficient, automated customer support across channels, empowering your team to personalize interactions and deliver exceptional service.

TRUSTED BY

Unified Omnichannel Inbox
A consolidated platform for seamless, efficient assistance across all communication channels, enhancing the overall customer experience.
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WhatsApp API
Interact with customers on WhatsApp, distribute tickets among multiple team members, all managed through a single WhatsApp API number.
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Instagram DMs
Centralize your Instagram DMs, assign them to your team, & ensure no message is overlooked. Additionally, initiate DMs directly from Instagram comments.
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Live Chat
Engage website visitors and transform them into customers through live conversations from the Growlytics Omnichannel Helpdesk Suite.
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Facebook DMs
Effortlessly respond to Messenger DMs and even start a Messenger DM from a Facebook Comment using Growlytics Omnichannel Helpdesk Suite.
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Email
Consolidate all support emails and manage incoming queries from a unified interface, ensuring responses are sent from your own email address.
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Shared Team Inbox
Efficiently reply to customers on multiple channels, track tickets, guarantee timely responses, and seamlessly collaborate with your team, all from a unified screen.
customer support solution
Unified Omnichannel Inbox
A consolidated platform for seamless, efficient assistance across all communication channels, enhancing the overall customer experience.
-
WhatsApp API
Interact with customers on WhatsApp, distribute tickets among multiple team members, all managed through a single WhatsApp API number.
-
Live Chat
Engage website visitors and transform them into customers through live conversations from the Growlytics Omnichannel Helpdesk Suite.
-
Email
Consolidate all support emails and manage incoming queries from a unified interface, ensuring responses are sent from your own email address.
-
Instagram DMs
Centralize your Instagram DMs, assign them to your team, & ensure no message is overlooked. Additionally, initiate DMs directly from Instagram comments.
-
Facebook DMs
Effortlessly respond to Messenger DMs and even start a Messenger DM from a Facebook Comment using Growlytics Omnichannel Helpdesk Suite.
-
Shared Team Inbox
Efficiently reply to customers on multiple channels, track tickets, guarantee timely responses, and seamlessly collaborate with your team, all from a unified screen.

From Chat to Cart: The Future of Conversational Commerce
Leverage the seamless integration of shopping and messaging apps, offering impeccable support, personalized interactions, and efficient query resolutions. Employ chatbots and automations to boost engagement, gather reviews, and guide customers to become active shoppers. Transform casual browsers into loyal patrons with our comprehensive and automated unified platform.
- Personalized interactions through chatbots & automations
- Start selling across every channel
- Maximize revenue potential on a large scale
From Chat to Cart: The Future of Conversational Commerce
Leverage the seamless integration of shopping and messaging apps, offering impeccable support, personalized interactions, and efficient query resolutions. Employ chatbots and automations to boost engagement, gather reviews, and guide customers to become active shoppers. Transform casual browsers into loyal patrons with our comprehensive and automated unified platform.

Acquire, Engage and Retain
Transform your business with our no-code platform, optimizing lead generation, sales processes, and tripling leads across channels. Elevate engagement, with WhatsApp Business API. Seamlessly integrate a unified ticketing system into your omnichannel customer helpdesk suite for efficient customer support management. Shift towards personalized campaigns and meaningful conversations.
- Unified ticketing system
- Lead generation
- Customer support & engagement
- Conversational commerce

Acquisition, Engage and Retain
Transform your business with our no-code platform, optimizing lead generation, sales processes, and tripling leads across channels. Elevate engagement, with WhatsApp Business API. Seamlessly integrate a unified ticketing system into your omnichannel customer helpdesk suite for efficient customer support management. Shift towards personalized campaigns and meaningful conversations.


Chatbot solutions to boost customer support
Effortlessly design and implement chatbot experiences and automations across your website, native app, and various messaging channels. Provide your customers with swift and hassle-free self-service options on their preferred channels.
- Easily design chatbots and automations
- Hassle-free self service options
- Better customer experience
Chatbot solutions to boost customer support
Effortlessly design and implement chatbot experiences and automations across your website, native app, and various messaging channels. Provide your customers with swift and hassle-free self-service options on their preferred channels.

Integrate Your Favourite Apps
Link your reliable apps, existing systems, and tailored tools to our dynamic platform. Centralize data influencing customer experience to foster seamless collaboration across support, sales, marketing, and engagement teams. Our goal is to save you time, effort, training, and costs.
- Seamlessly integrate your trusted applications
- Unified customer data
- Enhanced collaboration across teams

Integrate Your Favourite Apps
Enhance your customer relationship by offering immediate assistance. Blend automation seamlessly with personal engagement. Create quick response options, secure sales, and collaborate with customers in real-time with the help of live chat.


Insights and Analytics
Eliminate manual data hassles with Growlytics’ unified dashboard. With powerful analytics, real-time insights, and customizable reporting, gain a comprehensive understanding of customer interactions. Track ticket resolutions, customer satisfaction, & agent performance efficiently. Foster a data-driven culture for seamless team collaboration and enhanced customer support strategy.
- Automated data management
- Leverage powerful analytics and real-time insights
- Seamless collaboration across teams
- Optimizing customer support strategy
Insights and Analytics
Eliminate manual data hassles with Growlytics’ unified dashboard. With powerful analytics, real-time insights, and customizable reporting, gain a comprehensive understanding of customer interactions. Track ticket resolutions, customer satisfaction, & agent performance efficiently. Foster a data-driven culture for seamless team collaboration and enhanced customer support strategy.

Trusted by Growing Businesses
Single platform for all our Shopify needs

Amazing for automations & integrations

Simple and intituve platform

Great upgrade from Mailchimp

Awesome segmentation & personalization

Very robust and open for integrations

Trusted by Growing Businesses
Single platform for all our Shopify needs

Amazing for automations & integrations

Simple and intituve platform

Great upgrade from Mailchimp

Awesome segmentation & personalization

Very robust and open for integrations

Enterprise Capabilities
Equipped with enterprise marketing features, Growlytics provides the right tools, technology, and guidance to grow faster.
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Advanced Automation Scenarios
Personalize automated emails, stand out in inboxes. Use third-party integrations for an enhanced shopping experience.
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Behavioral Segmentation
Group your customers based on their persona and past behavior to maximise your marketing ROI.
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Product Recommendations
Increase your revenue by recommending more products based on your customers’ purchase history.
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Next Level Personalization
Drive brand loyalty and increase customer engagement with well-timed, relevant, personal and contextual messages.
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Advanced Reporting
Get actionable insights about where exactly you are losing customers across your entire sales funnel.
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Advanced Platform Integrations
Integrate third party platforms like chat/support, shipping, etc. and run automations on top of it.
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6+ Marketing Channels
Provide the omni-channel experience to your customers by combining multiple channels like Email, SMS, and more, all on a single platform.
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Rich Customer Data
Growlytics gathers all of the information about your customers and subscribers in a single view with all their activity history.
All-in-one platform with
Enterprise Capabilities
Equipped with enterprise marketing features, Growlytics provides the right tools, technology, and guidance to grow faster.
-
Advanced Automation Scenarios
Personalize automated emails, stand out in inboxes. Use third-party integrations for an enhanced shopping experience.
-
Next Level Personalization
Drive brand loyalty and increase customer engagement with well-timed, relevant, personal and contextual messages.
-
6+ Marketing Channels
Provide the omni-channel experience to your customers by combining multiple channels like Email, SMS, and more, all on a single platform.
-
Behavioral Segmentation
Group your customers based on their persona and past behavior to maximise your marketing ROI.
-
Advanced Reporting
Get actionable insights about where exactly you are losing customers across your entire sales funnel.
-
Rich Customer Data
Growlytics gathers all of the information about your customers and subscribers in a single view with all their activity history.
-
Product Recommendations
Increase your revenue by recommending more products based on your customers’ purchase history.
-
Advanced Platform Integrations
Integrate third party platforms like chat, support, shipping, etc. and run automations on top of it.
From the Blog
All you need to know about marketing automation, customer engagement
and the Growlytics platform is right here. Read on to learn from the experts.

omni-CHANNEL ENGAGEMENt
Targeted email marketing for ecommerce
Today, there are so many brands doing ads online, and it is hard to differentiate and stand out from competitors. Customers today expect a personalized buying experience. Targeted email marketing is one of…

Marketing Automation
Optimize your browse abandonment followups
While abandoned cart follow-ups are important, just imagine if a customer clicks your ad on Facebook and comes to the website, browses a few products, and leaves without making any purchase. In this scenario…

Omni-CHANNEL ENGAGEMENT
SMS Marketing Mistakes to Avoid
SMS marketing is becoming extremely important for businesses to reach their customers than other channels such as email or WhatsApp. With proper SMS marketing practices, businesses can achieve increased sales…
From the Blog
All you need to know about marketing
automation, customer engagement, &
the Growlytics platform is right here.
Read on to learn from the experts.

omni-CHANNEL ENGAGEMENt
Targeted email marketing for ecommerce
Today, there are so many brands doing ads online, and it is hard to differentiate and stand out from competitors. Customers today expect a personalized buying experience. Targeted email marketing is one of…

Marketing Automation
Optimize your browse abandonment followups
While abandoned cart follow-ups are important, just imagine if a customer clicks your ad on Facebook and comes to the website, browses a few products, and leaves without making any purchase. In this scenario…

omni-CHANNEL ENGAGEMENT
SMS Marketing Mistakes to Avoid
SMS marketing is becoming extremely important for businesses to reach their customers than other channels such as email or WhatsApp. With proper SMS marketing practices, businesses can achieve increased sales…